Christell Skin Clinic first skincare provider in Sri Lanka to acquire ISO 9001 certification
Christell Skin Clinic has been awarded the prestigious ISO 9001:2015 certification by the SGS certification body. In true testament to its motto –‘Bring out the best in you!’-, the leading skincare provider has become the first such center in the country to have obtained this standard. Founded in 2014 by skin care expert Prof. Ramani Arsecularatne, the clinic has grown into one of the leading cosmetic skincare centers in the nation, popular among both local and foreign clientele. The clinic has since employed an expert team of doctors, cosmetic surgeons, cosmetologists, and dermal therapists to fulfill an all-encompassing portfolio of skin, hair and body care needs. All US FDA approved procedures are personalised, combining signature services and highly effective products with cutting edge non-surgical medical technology.
Backed by over two decades of global experience, and led by Prof. Arsecularatne -one of the leading cosmetologists in the county-, the Christell Skin Clinic has over the years, earned the respect of clients not just for its high ratings of customer satisfaction, but also for outstanding patient care. This commitment to only the highest of industry standards is further testament to the clinic’s guarantee to its loyal clientele.
“Our decision to work towards ISO 9001 accreditation demonstrates our commitment to providing consistent high-quality services to our clients,” said Prof. Ramani Arsecularatne, Director of Christell Skin Clinic. “Now having been certified to be in compliance with these standards, we are further incentivised to embrace these ideals and apply it to all aspects of our business model and service offerings.”
With the ISO 9001 certification, the clinic has since improved on its commitment to the continuous development of clinical and other staff, the facilitation of communication channels and scheduling, the effective management in tracking of client information and medical record-keeping, the handling of clients’ feedback, the performance of tools and equipment, the aesthetic environment, and most importantly the safety of clients. With further expansions planned for 2019 within Sri Lanka as well as overseas, Christell Skin Clinic is committed to keeping its promise of providing only the highest quality treatments and most exceptional customer service. All treatments at Christell Skin Clinic are conducted using the highest skincare protocol, with medical equipment being handled only by trained professionals.