Nawaloka Hospitals revolutionises customer-centric care with “Express Way Service”

Nawaloka Hospitals, one of Sri Lanka’s leading healthcare providers, announced the launch of its groundbreaking “Express Way Service.” This exclusive feature, available solely at Nawaloka Hospitals, represents a transformative approach to accessing healthcare services, catering to time-constrained individuals prioritising immediate attention.

The pioneering “Express Way Service” has been meticulously developed to address the demands of modern lifestyles, where time is an invaluable resource. By mitigating long waiting periods, Nawaloka Hospitals aims to offer patients an efficient and seamless healthcare experience.

Notably, with the “Express Way Service,” patients can now expect prompt assistance for their medical requirements, ensuring an expedited and hassle-free experience. From the moment patients step foot into Nawaloka Hospitals, they can anticipate a streamlined process that places utmost importance on their time and well-being.

“The primary goal of Nawaloka Hospitals is to continuously innovate and enhance the healthcare experience for our valued patients. The introduction of our unique ‘Express Way Service’ marks a significant milestone in our commitment to providing unmatched convenience and efficiency. Unlike traditional healthcare models, the ‘Express Way Service’ is tailored specifically for individuals who lead busy lives and cannot afford to spend valuable time waiting in queues. By opting for the ‘Express Way Service,’ patients can expect a transformative healthcare experience. 

I firmly believe that our ‘Express Way Service’ will set a new benchmark in the industry. It represents a paradigm shift towards patient-centric care, where convenience and timely access to healthcare services are paramount. By choosing this service, individuals can reclaim control over their healthcare journey and experience unprecedented convenience,” Nawaloka Holdings Chairman Dr. Jayantha Dharmadasa said.  

The “Express Way Service” encompass various aspects of healthcare, including consultation, diagnostics, pharmacy services, and much more. Patients will relish the convenience of immediate access to renowned medical professionals, empowering them to promptly address their concerns with efficacy and precision.

By implementing this pioneering service, Nawaloka Hospitals aspires to establish a new benchmark within the healthcare industry, underscoring its commitment to patient-centric care. The “Express Way Service” enhances the overall patient experience and optimizes resource allocation, resulting in heightened efficiency and reduced waiting times for all.

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