Samsung offers genuine warranty and TRCSL approved devices through authorized partners

Samsung, Sri Lanka’s No. 1 smartphone brand, reiterates that its partners Softlogic, John Keells Automation, Singer, Singhagiri, Damro, Daraz, Dialog and Mobitel offer exclusive Samsung genuine warranty with the purchase of TRCSL-approved Samsung devices.

It has been proven that buying a TRCSL smartphone is the best way to go when owning your smartphone. Approval must be obtained from Telecommunication Regulatory Commission of Sri Lanka (TRCSL) to import/ bring any kind of mobile phones/ devices to Sri Lanka which are connected to the Cellular Networks inserting a SIM, thus making this requirement a legality.

It provides consumers with a large amount of perks and advantages. buying a Samsung device through authorised sellers is the way to get your hands on a product with Genuine Manufacture warranty, which is authentic and TRCSL certified.

When purchasing from a Samsung authorized seller is distinctively important in several ways. When you order through a store, you can check out the various price categories and settle for one that is best suited to your budget.

Consumers always need to make sure to look for the TRCSL Sticker on their phone box when they buy a Samsung smartphone and make sure that it is original with the genuine warranty to get the best out of their device.

When a consumer purchases a TRCSL certified smartphone, they can ensure that they don’t miss out on Samsung’s one-year company warranty. And if they want to know if their smartphone is TRCSL certified, all they have to do is send an SMS to 1909 saying “IMEI (Space) IMEI Number” and they will get a message verifying their device.

“Our partners offer exclusive deals and privileges to Samsung customers and we believe that our consumers should get the best deal out of their purchase. Our extensive line of partners offers great benefits for our consumers and we would advise them to purchase from our partners to get the optimum Samsung experience,” said Mr SangHwa Song, Managing Director, Samsung Sri Lanka.

As Sri Lanka’s leading smartphone brand, Samsung has a portfolio of national distributors including island-wide authorised dealers of John Keells Office Automation and Softlogic Mobile Distribution, which can easily be identified by the Samsung logo placed outside the shop. The genuine warranty will also be provided through authorised partners – Softlogic Retail, Singer, Singhagiri and Damro, and Network Partners Dialog and Mobitel and through the online portals; Samsung E-Store,, and To add to the brand’s value further Samsung Sri Lanka provides TRC approved products only.

Always at your Service, wherever, whenever. Enjoy peace of mind when you choose to buy a Samsung Galaxy smartphone. The interactive diagnostics and optimization on the Samsung Members app make it easy to tune up the performance of your devices, while our helpline lets you troubleshoot problems when you need the extra support.

In Sri Lanka, Samsung has been recognized as the ‘People’s Youth Choice Brand of the Year’ for four consecutive years by Slim Sri Lanka’s review of the country’s most valuable brands. As Sri Lanka’s No.1 smartphone brand, Samsung’s customer base in the country spans across all age groups, particularly the Gen Z and Millennial segments.

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